Customer Support
Context Help
If you lose your way inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each page. A pop-up window will appear. It comprises in-depth info about all the actions that you can carry out on the page in question. Each pop-up menu opens on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a huge variety of educational videos describing how to work with our Control Panel. They're shot for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the solution you need, have a peek at our extensive Frequently Asked Questions database, which contains questions asked by actual customers and provides real solutions. We frequently "revamp" our Frequently Asked Questions database with new entries in an attempt to embrace all the new additions and innovations associated with our platform.
Ticketing System
If you still can't discover the solution you need in the Frequently Asked Questions section either, we have a great team of customer service technicians available 24x7x365 and ready to assist you with any issue. Each support ticket you send will be replied to within one hour (the average support ticket response time is approximately twenty mins), so you will never have to wait a long time to get your question answered.